How to Connect Rollo Printer to Computer? (Tutorial Steps)

Want to Learn ‘how to Connect Rollo Printer to Computer‘? Follow our Given Easy to Follow Steps . As a business owner, I upgraded my shipping process with a new “Rollo thermal Printer“. After extensive online research, I chose a sleek, reliable model. However, connecting it to my computer turned out to be challenging.

My computer failed to recognize the printer, and the driver installation was unsuccessful. After hours of troubleshooting, I accessed the official Rollo website to start the installation process.

If you are not sure how to connect a Rollo printer to a computer, this guide will walk you through the entire process, step by step.

Different Types of Rollo Printers

Before starting, identify your printer model:

• Rollo USB printer: connects via USB cable (most common model).
• Rollo wireless printer: offers both USB and Wi-Fi options.

The connection process varies slightly between these models, especially when using wireless connectivity.

System Requirements for Connecting Rollo Printer

Make sure your computer meets these basic requirements:

Rollo USB printer:

• Windows (XP and newer) or macOS (10.9 and newer).
• A USB port on your computer.

Rollo wireless printer:

• Windows 10+, macOS, iOS, iPadOS, Android, Linux, or ChromeOS.
• A Wi-Fi network.
• A Bluetooth-enabled iOS or Android device for initial setup (if using the Rollo app).

How to Connect Rollo Printer to Computer (Windows/Mac)

Learn “how to connect a Rollo printer to your computer“, you’ll need to connect it via USB and physically install the necessary drivers. To connect a Rollo wireless printer to your Wi-Fi network through the Rollo app, you’ll need to install drivers.

Let’s discuss both methods in detail:

Step 1: Power on Your Printer

1. Unpack your printer and place it on a flat surface.
2. Connect the power cable and turn the printer on.
3. Make sure the power light glows green.

Step 2: Connect the Printer to Computer

Method 1: USB Setup (Recommended)

1. Plug the USB cable into your Rollo printer and the other end into your computer’s USB port.
2. Wait for your system to detect the device.

Tip: It is generally recommended that you use the original USB cable that came with a Rollo printer to prevent connectivity issues.

Method 2: Direct Wi-Fi Setup

1. Locate the Wi-Fi button on your printer (usually a small button with a Wi-Fi symbol).
2. Press and hold it until the LED light starts flashing yellow.
3. On your computer, go to your Wi-Fi settings.
4. Find the printer’s network in the list of available networks.
5. The network name will likely be something like Rollo_Printer XXXX.
6. Select the printer’s network and connect.
7. If prompted, enter a password, which is rollo printer.

Step 3: Download & Install Printer Driver

For Windows

1. Visit Rollo’s official website, rollo.com/driver, and download the Windows driver.
2. Locate and extract the downloaded file, as it is usually a zip file.
3. Now, run the installer .exe file and follow the on-screen instructions.

4. Click Next and Install as prompted.

5. Open Devices and Printers in the Control Panel.
6. After that, click Add a printer.
7. Then, select your printer from the list.
8. Right-click on the printer icon and choose the Printing preferences option from the drop-down menu.

9. In the next window, click Advanced.

For Mac

1. Go to the same Rollo’s website (rollo.com) and download the driver for Mac.
2. Now, open the downloaded DMG file and follow the installation instructions.
3. Grant permission if asked.
4. Enter your Mac password during the process.
5. After that, go to System Preferences, then click Printers & Scanners.
6. Click on the (+) icon and then select your printer’s name from the available devices.
7. If prompted, choose Select Software and find the printer.

Note: Unlike Windows, macOS requires the addition of a manual printer.

Step 4: Test Print a Label

1. Open the Rollo Label Designer or any shipping platform.
2. Choose your printer in the printer dialog.
3. Select a 4X6 label to print and verify alignment.

If the labels print clearly without any misalignment, that means your setup is complete.

Troubleshooting Tips While Connecting Your Rollo Printer

Below, I have mentioned some of the most common issues along with their solutions:

Issue 1: Printer Not Recognized

1. Ensure your printer is powered on and securely connected to your computer via USB.
2. Outdated drivers can cause recognition issues. Visit the official Rollo website to update drivers and software.
3. Sometimes, a simple restart of both the printer and your computer can resolve the issue.
4. Use the built-in Windows troubleshooter for printers.
5. If the printer is still not recognized, try manually adding it through Windows printer settings, selecting the appropriate TCP/ IP port and driver.

Issue 2: Labels Not Aligned Properly

1. Verify that the paper size setting in your printer driver matches the actual label size.
2. Always use print preview before sending the job to the printer to catch alignment issues.
3. Dust or debris on the print head or rollers can affect alignment. Clean the printer thoroughly using an alcohol swab.
4. Ensure that the label format is compatible with the printer. Support documentation says it’s common for issues to arise after changing label types or sizes.

Issue 3: Cannot Connect Printer via Wi-Fi

1. Confirm that your wireless printer is connected to the same Wi-Fi as your operating system.
2. If the printer is not connecting automatically, try manually connecting through the printer’s setup menu.
3. Try assigning your printer a static IP address in your router settings to prevent it from being reassigned to a different IP.
4. If everything else fails, try resetting the printer to its factory settings as a last resort.

Frequently Asked Questions (FAQs)